HIPAA Compliance

Information about our HIPAA compliance measures and protected health information safeguards for healthcare providers.

HIPAA Compliance Commitment

Our EHR platform is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA)

Protecting patient health information is our top priority

Protected Health Information (PHI) Safeguards

We implement comprehensive administrative, physical, and technical safeguards to protect all patient health information processed through our platform.

Technical Safeguards

  • End-to-end encryption for all data transmission
  • Secure data storage with AES-256 encryption
  • Multi-factor authentication for all users
  • Regular security assessments and penetration testing

Administrative Safeguards

  • Role-based access controls and user permissions
  • Comprehensive audit trails for all system access
  • Regular HIPAA training for all staff members
  • Incident response and breach notification procedures

Business Associate Agreements (BAAs)

We enter into Business Associate Agreements with all healthcare providers using our platform, ensuring clear responsibilities and compliance obligations for both parties.

For BAA requests or HIPAA compliance questions:

compliance@equilibria.com

Subject line: "HIPAA Compliance Inquiry"

We respond to all compliance requests within 2 business days.

Provider Responsibilities

Healthcare providers using our platform share responsibility for HIPAA compliance and protecting patient information.

  • Maintain secure login credentials and enable multi-factor authentication
  • Follow minimum necessary standards when accessing patient information
  • Report any suspected security incidents immediately
  • Ensure all staff members complete HIPAA training

Incident Reporting

If you suspect a security incident or potential breach of patient information, please contact our compliance team immediately.

Security Incident Hotline: 1-800-EQUILIBRIA (Option 9)

Available 24/7 for urgent security matters